Philips has announced the first transformation as part of an 11 year Managed Service Agreement with Wye Valley NHS Trust. Wye Valley NHS Trust went live with the Philips Managed Service Agreement in April, and since then a number of new systems have been delivered to the trust sites, including a new digital X-Ray room at the Hereford County Hospital. The trust has also benefited from the launch of a Service Improvement training program for the radiology team, giving them a common platform to drive service improvement.
The new X-Ray room is already demonstrating how technology can help unlock service transformations through delivering significant operational efficiencies; the Philips Digital Diagnostic High Performance digital radiography system makes it quicker and easier for radiologists to adapt the scanning rooms to accommodate different patient needs. The full system motorisation stitching also allows for whole spine imaging to be carried out, bringing significant benefit to patients with serious back injuries. The new room has also been designed with natural light, making the radiology exam a more pleasant experience for patients.
According to the Trust the partnership has had a successful start and is already having a positive impact on the experience of patients and staff as Robert Griffiths, Radiology Services Manager commented; “We’re already receiving positive feedback from employees who have said that they have noticed improvements in their working conditions since the changes were made, and I have high hopes for what Philips and Wye Valley NHS Trust can achieve together
“Philips understands the unique opportunity we have to bring more to our community, and I’m confident that their wealth of experience and international expertise will help us collaboratively make changes that are focussed on helping our patients and team members,” continued Robert.
Poyette Chambers, Radiographer at Hereford County Hospital believes the new facilities will enable the team to not only be more efficient but also improve patient care. “These new rooms will give us scope to adapt our practice, become more creative, work more concisely and more efficiently. The new room has already given us more flexibility when we’re working with patients who are not very mobile – for example they can stay seated in their wheelchair and we can fit the system around them,” said Poyette.
As part of the Managed Service partnership, a comprehensive service and operational improvement programme will be rolled out, designed to deliver optimised workflow and an enhanced working environment. With the use of advanced data analytics, Philips will help the Trust invest in the right technology at the right time, while also addressing process bottlenecks to deliver a first-class future proof healthcare service to their community.
“As we plan for the next phase of transformations, we’re defining a long-term future that delivers optimum patient and staff experiences and helps realise new levels of clinical excellence and co-ordination across care-sites,” comments Stephanie Holden, Managed Services Director at Philips UKI. “We will be excited to share more as our work with the Trust brings these plans to fruition.”
