Revolutionising NHS Appointment Systems to Combat ‘Did Not Attend’ Rates
Missed appointments (Did Not Attend or DNAs) still remain a deep-rooted problem for the NHS with thousands of appointments wasted each year. With over 103…
Patient Experience
From Innovation to Application: How Healthcare Must Adopt an AI Approach to Patient Engagement
Artificial intelligence and machine learning are already mainstream tools in many sectors, helping to automate manual tasks, accelerate processes, and drive innovation. In healthcare, the…
Pete Heydt of PatientPay Discusses the Benefits of Mobile Payments in Healthcare Financial Strategies
Pete Heydt is the President of PatientPay, the leading patient payments partner for acute, ambulatory, and specialty care groups. We spoke with Pete—a veteran leader…
Overcoming Challenges In Patient Onboarding: Tips And Strategies
In today’s evolving healthcare landscape, it’s crucial to ensure patients begin their healthcare journey smoothly. Patient onboarding is where it all starts, forming the basis…
Why Deployable Field Hospitals are Essential for Emergency Response
During times of crisis, such as natural disasters, armed conflicts, or disease outbreaks, the need for efficient and timely medical assistance becomes paramount. Deployable field…
2023: The Year to Focus on Creating a Better Patient Experience
The past three years have necessitated quick thinking and a willingness to adapt to change across every industry. But recent economic and geopolitical turmoil has…
The Role of Technology in Improving Patient Care
Liam Canavan, Healthcare Specialist at the eponymous Loadbalancer.org, explains how technology can play an important role in improving the patient care experience, including reduced waiting…
How Automation can Improve Employee Experience and Retention in the NHS
Like many employers, the NHS is wrestling with the challenge of employees exiting the organisation, whether that’s to a new role or taking early retirement….
How to Improve Virtual Healthcare Experience
Technology is quickly becoming a major part of many industries and businesses, and this is especially true in healthcare. The use of telehealth is increasing,…
New Data Shows Patient Feedback is More Vital than Ever
Patient feedback has been shown to be more crucial than ever as health services and care delivery is forced to change during the course of…