By Jussi Määtä, CEO & Founder of Buddycare
The higher the patient’s knowledge about the surgery is, the higher self-caring abilities the patient has, resulting greater confidence in managing care, better clinical outcomes and reduced readmissions and cancellations. These are some of the drivers why Buddy Healthcare was founded.
Our product BuddyCare is surgery patients’ and their families ultimate mobile guide that helps them navigate throughout the whole perioperative care process from preparation to recovery. Checklists, pre-assessment forms, reminders and timely education keeps the patient on track on the most important instructions that must be followed at a given time. The BuddyCare mobile app draws the whole care path where it’s easy for patients to see in chronological order what’s happening at what point of the process. So far, patients have reported reduced stress, fears, anxiety and obscurity before and after the procedure, as all the information is smoothly stored in one single app.
In addition to the patient app, we provide hospitals and clinics a simple web dashboard where care personnel may identify those patients that have deviated from the care plan and for what reasons. Alerts are automatically raised of those issues and care provider may intervene in the situation well in advance. This gains more effective resource allocation as care personnel can focus on those patients requiring most attention. Therefore, the smart and timely data exchange and communication between the patient app and dashboard enables much more efficient care coordination compared to phone calls, paper forms and unnecessary appointments.
BuddyCare has been already used by multiple university hospitals and clinics resulting in reduced surgery cancellations and delays, fewer phone calls and less time spent on patient communication, as well as the patient net promoter score being close to perfect. Now we are looking for innovative hospitals, clinics and partners to join forces with us and create the best pre- and post-operative care pathways in the market.
If you wish to know more about our CE marked and HIPAA compliant BuddyCare solution, please visit www.buddyhealthcare.com or directly send email to care@buddyhealthcare.com. We are more than pleased to show our product in action!