United Lincolnshire Hospitals NHS Trust, one of the largest acute hospital trusts in England, is using TAP’s social thanking platform to help boost their staff’s wellbeing during these challenging times.
It means that the 720,000 population served by the Trust’s four hospitals – Lincoln County Hospital, Grantham and District Hospital, Pilgrim Hospital Boston and County Hospital Louth – can now quickly and easily send personal messages of thanks to hospital staff via a dedicated Digital Thanking Wall: www.thankandpraise.com/thankingwall/lincolnshire-nhs-trust
All messages are checked for positivity before being shared publicly, as well as directly with the Trust’s staff working across their four hospitals.
Both the Trust and TAP are excited about the potential of this new partnership to improve workforce wellbeing as well as further improve the patient experience.
“We are really looking forward to working with TAP as we know that when our patients say thank you to our staff that it boosts morale so much and it makes it more valuable in these very difficult times. We all know that happy patients make happy staff,” said Sharon Kidd, Patient Experience Manager, United Lincolnshire Hospitals NHS Trust.
The messages appearing on the Thanking Wall are personal and heart-felt: “I would like to thank all the staff at Pilgrim Hospital Boston on the COVID ICU who have been caring for my brother John. He is still battling this awful disease but thanks to you all for holding his hand and comforting him every night and day. Best wishes to you all to stay well.”
Matt Findel-Hawkins, CEO of TAP confirmed, “We are delighted that TAP’s social thanking platform is being used by one of the largest NHS Trusts in the country. This demonstrates our belief that the giving of thanks and praise is hugely beneficial to both the receivers of thanks, and the givers.”
TAP is rolling out across the country following its support of healthcare and education workers during the first phase of the COVID-19 crisis. TAP collected over 1,000 messages of thanks on its Digital Thanking Walls from around the UK which were viewed over 500,000 times: https://thankandpraise.com/digital-thanking-walls
If you’d like your healthcare or education organisation to benefit from TAP’s free-to-use thanking platform, please contact www.thankandpraise.com/organisations or email james@thankandpraise.com
