In this issue we discuss the role of technology in patient experience, as well as the importance of patient experience when it comes to designing, developing and implementing patient-facing technologies.
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Patient engagement happens at every stage of the patient journey – before the patient enters a healthcare setting, during treatment, after care, and even long after recovery and healing. Patient experience (PX) is the sum of all the engagements a patient has with his, or her, healthcare provider. In order to make a patient’s experience better, what needs to be considered is how well all the various patient engagements are working together in unison – and technology is playing an increasingly important role on this front.
In the article, Bringing the Patient Experience Back to the Future, Matt O’Donovan, CEO of WiFI SPARK discusses how hospitals can take advantage of technology to meet patient rising patient expectations. In the feature Meeting the Needs of Patients across the Patient Journey we consider how technologies can strengthen the provider-patient connection and meet evolving patient demands.
Also inside, Digital Phenotyping: Smartphones as a Window into the Mind a thought-provoking piece that discusses the emerging use of smartphones as a source of collecting and analysing data from the sensors of such devices to infer information about a user’s psychology.
As well as all the latest Industry News and Upcoming Events.
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Table of Contents
2 Editors Comments
4 Bringing the Patient Experience Back to the Future
6 Meeting the Needs of Patients Across the Patient Journey
8 Digital Phenotyping: Smartphones as a Window into the Mind
10-19 Industry News
20 Upcoming Events
22 What’s the Future of Brand in the Healthcare Sector?
23 Light up the Beds
25 Telepsychiatry: A Viable Solution to Today’s Mental Health Crisis in Prisons and Jails
26 Understanding Population Health Management
27 Mental Health Trust Cuts Falls and Saves Time with Patient Monitoring Technology
29 Giving Instant Messaging a Clean Bill of Health
30 Data is the Beating Heart of Life Sciences
31 Patient Facing Technology is Key to Clinical Trial Success
34 New Technology Aims to Revolutionise Fluid Control in the Healthcare Industry
36 Improving Management of Medical Records for Paediatric Diabetes Patients
